If you have any questions, please contact us by telephone, email or drop us a message at the left side and we will get back to your as soon as possible. We look forward to hearing from you.
Yes, this is possible depending on the length of stay, large discounts can be applied for you when booking direct.
*Unfortunately, we do not allow pets in any of our properties.
But only well-behaved ones in selected locations contact us today for more information.
We allow smoking in the designated outside smoking area of properties with access to outside spaces.
No, we let you the entire property for the duration of your stay. No one else has access, and you are always notified at least 24 hours prior should our cleaning or maintenance team require access.
Yes, we hold a pre-authorised £100 deposit on the credit or debit card used to pay the balance of your reservation. This is
held on the day of check-in and is released upon our cleaning team confirming no incidental damage has occurred. We
Notify you within 24 hours of check out if there are any instances of damage. When we release the security deposit It may take up to 14 days to be accessible in your account.
Yes, we allow takeaways and small deliveries during your stay. Please be aware that for larger items we would ask that you inform us prior to ordering. We cannot accept any responsibility for items that arrive before or after your stay.
We allow free cancelation up to 5 days prior to check-in, after this point, we retain 50% of the reservation. We retain 100% of the reservation for ‘no-shows’ who do not turn up for their reservation by midnight on the day of check-in.
We take 20% of your reservation upfront and the balance prior to check-in via a link that is 3D secure and sent to you before check-in.
We promise to always be the best value when you book directly on this website or by calling us for a quote, furthermore, if you join our email list we can give you a discount coupon for an extra 10% off!
We take on properties that we have first done due diligence on to assess the demand in the area to see if the property would
be suitable to be used as a serviced accommodation.
We identify which guest profile is likely to need accommodation in your property – leisure guests, contractors, corporate
guests, or a mixture. We would never take on a property that is not appropriate for serviced accommodation or holiday
letting.
It is from the due diligence that we can deduce if we can offer you one of the following, either :
* A guaranteed regular rent for your property. This is guaranteed no matter what bookings we receive.
* Alternatively, if you are looking for a potentially higher return, we can manage the property on your behalf.
* An offer to purchase your property via outright sale, lease option, or rent to buy.
If your property is unsuitable for our needs but you are still looking for a solution, we are sure to put you in touch with
someone who can help! (we have a wide network of associates here in Birmingham)
We work with nationwide businesses, airports, and hospitals to help house their professional employees, cabin crews and doctors, who need accommodation in the area.
They cannot commit to long AST’s as they may be in the area for only a short period of time (a few days up to 6 months).
That’s where we come in and provide accommodation on a short-term basis to them while ensuring we meet our obligations to you as our landlord or client.
We fill gaps by letting the property to well-vetted guests who need accommodation while visiting the area for leisure and to families who need an accommodation due to work being carried out on their main residence (often insurance companies
are funding the stays).
